Review the reported issue
We use your description and available information to establish the work needed and the appropriate next step.
Reactive Maintenance · For letting agents & property managers
Something needs fixing.
We take it from here.
Reactive maintenance for letting agents and property managers. Send us the issue; we coordinate the scope, access, engineer and updates back to your team.
Tell us what you need. We confirm the scope, price and availability.
Letting agents we work with
- Foxtons
- Beresfords
- Dexters
- Countrywide
- Winkworth
The work, explained
What’s included.
A clear scope at the start.
Fewer questions at the end.
Arrange the visit
Our team confirms availability and coordinates tenant or keyholder access for the agreed work.
Complete and report
You receive an update on the work undertaken and any further action or approval required.
Attendance depends on the issue, location, access and engineer availability. This enquiry form is not an emergency response or a confirmed appointment.
After the visit
Clear findings.
A useful next step.
- A clear record of the reported issue and agreed work.
- Updates on access, attendance and job progress.
- A completion update and details of any follow-up work.
Before we arrange the work
What we’ll need from you
- Property address and a clear description of the issue.
- Any urgency, access restrictions or relevant photographs.
- Your authorisation limit and who can approve further work.
A dedicated team at every step
How to arrange your work.
Your enquiry starts a conversation.
Your appointment is confirmed with our team.
- 01
Tell us what you need
Share the service, location and any deadline. For a portfolio, tell us the approximate size.
- 02
Agree the details
We review the scope, confirm pricing and discuss availability and access.
- 03
We arrange the visit
Once agreed, Let Safe coordinates the engineer and keeps your team updated.
Your Let Safe customer experience
The work gets done.
You stay in the picture.
Follow job progress and keep the relevant reports, quotes and invoices with the property they belong to.
View Demo AccountWorks Order AI supports our workflow. Let Safe remains your contractor. Demo records are illustrative; customer access is arranged during onboarding.
Let Safe · Customer portalIllustrative preview
OOakfield Property ManagementCustomer view
YOUR PROPERTIES. EVERY UPDATE.
ExampleYour bookings
Follow every visit, from booking to completion.
On siteToday · 10:00–12:00
6 Cedar CloseGas safety inspection · Sam Reed
BookedOn the wayOn siteComplete
Certificates, quotes and invoices.
All attached to the job they belong to.
All attached to the job they belong to.
A little more detail
Your questions,
answered.
Can you work within an approval limit?
Include the limit and your approval process with the instruction. We confirm the scope and contact you when further work needs authorisation.
How quickly can you attend?
Contact the team with the issue and location. We will confirm availability; submitting an enquiry does not reserve an engineer or a time slot.
Can you carry out compliance remedials?
Yes. We can discuss remedial works relating to our electrical, gas and fire services, subject to scope, availability and approval.
What if there is an immediate safety risk?
Do not rely on a website enquiry for an emergency. Use the relevant emergency service; if there is immediate danger, call 999.
Your next works order
Let’s take something
off your list.
One property or a whole portfolio.
Tell us what needs doing and we’ll agree the next step.