Service · Repairs

Reactive maintenance

Property repairs and call-outs for letting agents and property managers across London, Essex and the South East.

What the service covers

A responsive maintenance service for the properties you manage. Send us the reported issue, photographs where available and the access details. We assess the work, confirm the scope and arrange the appropriate engineer.

Why it matters

A repair involves more than a visit. Someone needs to coordinate tenant access, agree the work and keep your team informed. Let Safe brings those steps together so you can follow the job through to completion.

How we arrange your work

  1. 01

    Send the property address, a description of the issue, access details and any spending approval or deadline.

  2. 02

    We review the instruction and confirm availability, the proposed work and any quote needed before proceeding.

  3. 03

    Our team coordinates access with the tenant and arranges the engineer’s visit.

  4. 04

    You receive the job update, with relevant records and any further work identified. Portal access is introduced as part of customer onboarding.

⏵ FAQ

The things branch managers actually ask.

Can you work to our authorisation limit?

Include your spending limit and approval requirements with the instruction. We will confirm the scope before work proceeds and contact you if further work needs approval.

How quickly can you attend?

Availability depends on the issue, location and access. Contact our team with the details so we can confirm the next available appointment.

Can you also take care of compliance inspections?

Yes. Let Safe also coordinates electrical, gas and fire safety compliance. We can discuss individual checks or planned work across your portfolio.

Talk to Let Safe

Need reactive maintenance?

Tell us about the property and the work needed. We’ll confirm the scope, availability and next steps.

Book now

Or call · 020 4586 4529